WHERE DOES FEYRE HOME SHIP TO?
We ship to any address in Australia.
HOW MUCH DOES SHIPPING COST?
There is NO extra cost! All Feyre Home products are shipped free of charge.
WHEN WILL MY ORDER BE SHIPPED?
All orders received before 12:00pm (AEDT) will be shipped on the same day, unless you are notified otherwise……or; All orders will be despatched within 24 hours of order confirmation.
WHAT DELIVERY COMPANIES DO YOU USE?
Our preferred carrier is Australia Post.
WHEN WILL I RECEIVE MY ORDER?
- - Metropolitan cities = 2-3 days
- - Country = 5 days
CAN I TRACK THE DELIVERY OF MY ORDER?
Yes, you will be provided with an Australia Post consignment reference number. Australia Post will provide updates on the tracking of your order. You can also log onto www.auspost.com.au, then enter your consignment reference number and a complete updated delivery status will be provided.
CAN I CHANGE MY DELIVERY ADDRESS?
Yes, you can change the delivery address if we are notified by email within 3 hours of your order confirmation. Please email email@example.com
DO I HAVE TO SIGN FOR MY DELIVERY?
A signature will be required for all deliveries, so please make sure that you provide a delivery address where someone you know will be available to receive your goods. If no one is available to sign for the goods, the parcel will be delivered to your local post office for pick up.
DO YOU DELIVER TO PO BOXES?
Yes, Australia Post deliver to PO Boxes.
DO YOU OFFER EXPRESS SHIPPING?
- - Yes, we provide an Express Shipping service also through Australia Post.
- - You will receive an Express Post courier reference number.
- - Delivery is guaranteed in 2 days.
- - A surcharge of $25.00 will be placed on all orders for this service.